At LUNELCO, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Collection and Use of Personal Data

We collect personal information that can directly or indirectly identify you, such as your name, email address, shipping address, payment details, and IP address. We may also collect data when you create an account, contact customer service, subscribe to our emails, or interact with our website.

We use this data to process orders, provide customer support, improve our products and services, and communicate with you. With your consent, we may also send you marketing emails or personalized promotions.

Cookies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

Sharing of Information

We do not sell your personal information. We only share it with trusted partners who help us process payments, ship orders, analyze data, and run our store (such as Shopify and shipping carriers). These partners are required to protect your information and may only use it to perform services on our behalf.

In certain cases, we may be required to share data to comply with legal obligations or protect our legal rights.

Data Transfers

Your information may be processed in countries outside your own, including the United States and Canada, where our partners (like Shopify) operate. We ensure all data transfers comply with relevant data protection laws.

Your Rights

You have the right to access, correct, or delete your personal data. You can also object to or restrict certain uses of your information, and request a copy of your data. To exercise your rights, please contact us at lunelcoshop@hotmail.com. We will respond within 30 days.

For California Residents (CCPA)

If you live in California, you have the right to request access to your personal data, ask us to delete it, or opt out of data sharing for advertising purposes. Please contact us to submit a request.

For European Residents (GDPR)

If you live in the European Economic Area (EEA), your data is processed in accordance with the General Data Protection Regulation (GDPR). Learn more about Shopify’s GDPR compliance at: https://help.shopify.com/en/manual/your-account/privacy/GDPR

Data Security

We use SSL encryption and other industry-standard security measures to protect your data during transmission and storage. We retain your information only as long as necessary for our operations or as required by law.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website. By continuing to use our services, you agree to the latest version of this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: lunelcoshop@hotmail.com
Brand: LUNELCO